Why is my Capillus cap's version of the battery required not listed as an available product?

If you have an older model of the Capillus cap, you may find that the replacement battery is no longer available on the Battery Replacement Product page on our website.

The following battery versions have been discontinued:
  • V2.2
  • V2.3
  • V4.0
  • V4.5
  • V4.8
If you have a Capillus cap that uses one of the battery versions above, please contact Capillus Customer Service by calling us at 1 (786) 888-6249. 

You may also contact Capillus Support here.
(Look for the box highlighted as in the image below.)
 
support-2.png

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