Why do you charge a service fee on returns for laser devices with the Satisfaction Guarantee?

We guarantee your satisfaction or we will gladly accept returns of laser devices purchased by customers on www.capillus.com as per our Satisfaction Guarantee (click here for details). We do not compromise on quality and as such you can trust that every Capillus device that is sold on our online store leaves our premises meeting our rigorous standards for excellence.

We have a no-questions-asked Satisfaction Guarantee. If you are not happy with your device for any reason, we will apply the satisfaction guarantee policy. Since the device can no longer be sold as new once it has been used by our customers, we need to charge a service fee to make the policy feasible.

Capillus Product Specialist Shawn Diddy answers "Why do you charge a service fee?"

For more information, visit capillus.com or call 1 (844) 280-4680. Se habla español.